SMART education solutions

Services and Support
Services and Support

SMART believes success with technology is more achievable when intuitive technology is combined with comprehensive support and training. That’s why we offer a vast selection of free training resources, accessible technical support, knowledgeable consultation services and extended product warranties. This selection ensures that when technology is introduced into a classroom, it’s not simply accepted, it’s enthusiastically embraced.

SMART has you covered

SMART training
SMART provides an extensive array of training options. More than 40 free online training sessions are offered each week, covering over 20 topics in 5 languages. We have Two-Minute Tutorials that allow customers to watch and listen to instructions as they follow along. There are also print training resources, such as Quick Reference Guides and Hands-on Practice exercises. SMART holds training events throughout North America at scheduled times and locations. We also offer Train-the-Trainer and certification events, and on-site training that is customized to meet specific classroom needs.

Technical support
It’s always great to know help is available when you need it. We offer friendly, helpful technical support online and by phone to customers around the world. SMART’s team of trained and knowledgeable staff and technicians can be reached through online chats or by telephone toll-free 13 hours each business day. You can also get help online 24 hours a day anytime during the week. Our online Knowledge Base is a searchable database containing how-to documents, technical information and product details.

Product warranty
SMART offers a 2-year warranty on most products. And, if you register your SMART Board 600 series interactive whiteboard within 3 months of purchase, the warranty will be extended to 5 years.

Education solutions
Products

Products

Content and Resources

Content and resources

Professional Development and community

Professional development and community

Services and support

Services and support