Frequently asked questions

How do I turn on the 600i?
You can turn on the entire unit by pressing the power button on the control panel. An illuminated ring around the power button indicates the projector status.

Do I need to use a computer with the 600i?
Yes. The computer runs the applications and programs that are projected onto the interactive whiteboard.

Does the 600i come with software?
Yes. Award-winning SMART Notebook software is included, which allows you to create and deliver engaging and interactive lessons. You can also write and edit notes, control computer applications, record data and audio, and write over any application in digital ink (Windows, Mac and Linux operating systems only).

Can I connect multiple video sources to the 600i?
Yes. You can connect up to four different video sources to the control panel, and then switch between them by pressing the selection buttons also on the control panel. You can choose to connect devices such as a second computer, MP3 player, DVD player or document camera.

How do I switch sources on the 600i?
To change sources, simply press the button associated with the attached device on the control panel.

Can I accessorize the 600i system to meet additional needs in my classroom?
Yes. You can invest in a variety of accessories to best meet the specific needs of your students and classroom. Add USB speakers or SMART Audio to provide the dimension of sound. To accommodate students of any height, add the height-adjustable wall mount to easily move the interactive whiteboard up and down by 20" (50 cm). Contact your local authorized SMART reseller for more information and pricing.

Can I use it with a floor stand?
Yes. The 600i system is designed to be permanently mounted to a wall, but SMART offers the use of a floor stand, if needed. For more information visit our accessories page.

Can I use the room-control software with the 600i?
Yes. The SMART Board 600i3 is compatible with control systems which utilize RS-232 control and SNMP. For more information, please see SMART Knowledge Base Article 131156 (refer to Appendix B: Remotely Managing Your SMART Board 600i3 Interactive Whiteboard System, on page 63 of this article).

How often do you have to orient the interactive whiteboard?
Because the SMART Board interactive whiteboard and UF55 projector are fixed in relation to each other, once they are properly installed, you should have to orient the interactive whiteboard only once.

How durable is the screen surface?
Extremely durable. The resilient hard-coated, polyester front sheet is secured over a robust aluminum composite backboard. The surface is tear proof, optimized for projection, compatible with dry-erase markers and easily cleaned.

With the incredibly low return merchandize authorization rate (RMA) of less than 0.01%, SMART Board interactive whiteboards may be the toughest interactive whiteboards on the market.

All SMART Board interactive whiteboards are rigorously tested, designed and produced under ISO 9001:2001 certification standards.

How do I disinfect my SMART Board interactive whiteboard?
The cleaning instructions in your SMART Board interactive whiteboard’s user’s guide are adequate to handle most regular cleaning requirements. However, if you need to disinfect your SMART Board, follow the instructions below.

1. Before you disinfect your board, shut down or disconnect the computer
2. You can use a diluted bleach solution to disinfect your SMART Board interactive whiteboard
• Wet a clean cloth with a solution of 10 percent bleach and 90 percent water
• Wipe the display surface, Pen Tray and any other surfaces that you want to disinfect
• Repeat as necessary

SMART Board interactive whiteboards carry no more or fewer germs than other public surfaces such as door knobs or table tops. In environments where you need to regularly disinfect surfaces, follow the procedure above. The cleaning instructions in the user’s guide are available for download from the SMART Support website.

When will Touch Recognition be available?
As of February 2009, all new SMART Board 600 series interactive whiteboards have been enabled with SMART's Touch Recognition feature.

Which SMART Board 600 series interactive whiteboards come with Touch Recognition?
All 600 series boards now come with Touch Recognition, including the wide-format models (SB685 and SB690).

How can I tell if a SMART Board interactive whiteboard has Touch Recognition?
There are several ways to tell if a SMART Board has the Touch Recognition feature:

• All SMART Board interactive whiteboards with Touch Recognition have a serial number equal to or greater than SB6XX-R2-650000
• When a computer with SMART Board drivers service pack 4 is connected to a board with Touch Recognition, a notification bubble will appear informing the user that the board has this feature. The user can then click on the bubble to activate Touch Recognition.
• When a computer with SMART Board drivers service pack 4 is connected to a board without this feature, the Touch Recognition check box in the settings menu will be grayed out

Is it possible to add Touch Recognition to an older SMART Board 600 series interactive whiteboard?
A 600 series board that was ordered before February 2009 can be upgraded by replacing its SC9 controller with a new SC9 controller from SMART.

You can purchase new SC9 controllers from an authorized SMART reseller. All SC9 controllers that were ordered after January 5, 2009, are enabled with Touch Recognition. To activate this feature, the latest version of SMART Board drivers must be downloaded and installed.

Please note the following limitations:

• Only the SMART Board 600 series can be upgraded
• Touch Recognition can only be activated by the latest version of SMART Board drivers. The feature will not be available if you are using an older version.
• Changing the SC9 controller takes approximately 15 minutes. Wall-mounted SMART Board interactive whiteboards must be taken off the wall to make the change.

Can Touch Recognition be added to a SMART Board 500 series interactive whiteboard?
Only 600 series boards can be upgraded with our Touch Recognition feature. A feature upgrade path for 500 series boards is not available.

What is the resolution, aspect ratio and brightness of the UF projector?
The native resolution of the UF55 projector is XGA 1024x768, 2,000 lumens with DLP BrilliantColor. The UF55 projector has a native 4:3 aspect ratio.

Our wide-format projector, the UF55w, has a native resolution of 1280x800, a 16:10 aspect ratio and 2,000 lumens with DLP BrilliantColor.

Although the projector is rated at 2,000 lumens, the best way to judge the brightness of the image is to see it firsthand because the ANSI lumens test method is not always comparable for high-offset, short-throw projectors.

What is the lamp life?
The bulb in the UF55 projector is rated for 3,000 hours in standard mode and 4,000 hours in economy mode.

Do I need to replace a projector filter?
The projector does not have a filter, eliminating the need for regular maintenance.

What size SMART Board interactive whiteboard does the UF55 projector work with?
The UF55 projector can be configured to work with multiple SMART Board interactive whiteboard models, including that 580 and 680, which measure 77" (195.6 cm) on the diagonal, and the 560 and 660, which measure 64" (162.6 cm) on the diagonal.

Our wide-format projector, the UF55w, works with the SMART Board 685 interactive whiteboard, which measures 87" (221.0 cm) on the diagonal and has a 16:10 aspect ratio.

Please contact your authorized SMART reseller for more information and pricing.

What theft-prevention features does the 600i have?
The 600i has special design features that make it a less attractive target for thieves. The projector head, boom and base are all attached, making it less mobile, and the projector is rendered inoperable if separated from the extended control panel or remote. A Kensington cable lock slot and projector padlock loop affix the system to the wall and act as additional visual and physical theft deterrents.

How do I install the UF55 projector?
The 600i comes with a mounting template, wall-mount bracket and installation instructions that take you through the process step by step.

What kind of wall do I need to support the 600i?
A concrete, cinder block or stud wall (wood or steel) will support the 600i.

Where do I run the cable?
You can run the cable connecting the UF55 projector to the SMART Board interactive whiteboard directly behind the interactive whiteboard. You do not have to run any cables through a wall or ceiling.

A cable cover is located between the top of the interactive whiteboard and the base of the UF55 projector, giving the system a tidy appearance.

How many boxes are shipped with the 600i?
Three – one for the SMART Board interactive whiteboard, one small box for the projector and one more for the collapsible boom.

What is the warranty?
The SMART Board interactive whiteboard comes with a standard two-year warranty that you can upgrade to five years upon product registration. The UF55 projector has a three-year warranty. The projector lamp has a 90-day or 500-hour warranty.

What resources are available for educators?
SMART delivers the most comprehensive portfolio of premium content resources and educator support in the market. SMART resources include SMART Notebook software, SMART lesson activities, the SMART Exchange, SMART-accredited software and the SMART Learning Marketplace, a content subscription service with over a million copyright-cleared images, video files, audio clips and manipulatives.

A resource and support offering for educators can be accessed through the Teachers' Hub.