| Document Name | Rev Date |
|---|
 | SMART Products Suitable for People with Disabilities
(77823) Most SMART products fully comply with Section 508 of the Rehabilitation Act of the United States. | 2-Nov-09 |
| The Touch Pad on Dell Inspiron Laptops Doesn’t Work with SMART Products
(131276) The mouse control feature on a Dell Inspiron laptop computer doesn’t work when the laptop is connected to a SMART product. | 19-Nov-08 |
| You're Unable to Turn on the Power or to Charge Your AirLiner Wireless Slate
(90097) The Power indicator light doesn’t glow when you press the Power button, and the Charging indicator light doesn’t glow when you charge your slate. | 31-Oct-08 |
| Your AirLiner Wireless Slate’s Cordless Mouse Doesn't Work
(90149) The pointer doesn’t move when you move the AirLiner wireless slate’s cordless mouse across the workspace. | 31-Oct-08 |
| AirLiner Wireless Slate Turns Off When It's Not Connected to a Power Outlet
(90096) The AirLiner wireless slate turns off when it’s not connected to an external power source. | 31-Oct-08 |
| Preventing Your AirLiner Slate Battery from Completely Draining
(97048) If you don’t recharge your AirLiner slate battery when several reminders appear, you risk draining your battery completely. | 31-Oct-08 |
| Installing and Connecting the AirLiner Wireless Slate
(97957) This document supplements the AirLiner WS Wireless Slate Installation Guide | 31-Oct-08 |
| Unresponsive Pointer When You Move the Tip of the AirLiner Wireless Slate’s Pen Across the Workspace
(90155) The pointer doesn’t move when you move the tip of the AirLiner wireless slate’s pen across the workspace. | 31-Oct-08 |
| The AirLiner Wireless Slate Doesn't Charge
(126853) The battery isn’t connected correctly. This is the most common cause of this issue. | 9-Jun-08 |
| Troubleshooting AirLiner Power and Battery Issues
(126472) Try the following troubleshooting tips before returning or replacing the AirLiner slate. | 23-May-08 |
| Nothing Happens When You Click the Tool Strip Icons on the AirLiner WS100 Wireless Slate
(118039) Nothing happens when you click the tool strip icons on the AirLiner WS100 Wireless Slate | 24-Jan-08 |
| Side Switch on the AirLiner Wireless Slate’s Pen Doesn’t Work Properly
(90092) | 10-Dec-07 |
| Difficulty Connecting an AirLiner Wireless Slate to a Mac OS X Computer using Bluetooth
(77520) After you successfully pair the slate and your Mac computer, you can't reconnect when you turn on the power. The blue light under the power button turns on for a few seconds, but then turns off. | 10-Dec-07 |
| AirLiner Wireless Slate Doesn't Appear in List of Available Devices
(90094) The AirLiner wireless slate doesn’t appear in the list of available devices when you try to establish a connection between your computer and the slate. | 10-Dec-07 |
| AirLiner Wireless Slate Only Works For Primary User When Connected to Multiple Users
(90095) The AirLiner wireless slate only works for the primary user when you’ve connected it to a system with multiple users. | 10-Dec-07 |
| AirLiner Wireless Slate Compatibility with the Windows 98 Operating System
(90093) The AirLiner wireless slate doesn’t work with the Windows 98 operating system. | 10-Dec-07 |
| Some Bluetooth-Enabled Cellular Phones Can Send Text Messages to a SMART Interactive Product through a Mac Computer
(78193) Some Bluetooth-enabled cellular phones are able to initiate pairings with AirLiner host Mac computers and broadcast short message service (SMS) text messages to the Mac, which are then displayed. | 10-Dec-07 |
| Using Electrically Sensitive Medical Devices with SMART Interactive Products
(79177) It’s safe to use a SMART interactive product if you have an electrically sensitive medical device, such as a cochlear implant, a pacemaker or a hearing aid. | 28-Nov-07 |
| Pointer Reverts to its Previous Location When You Move the AirLiner Wireless Slate’s Cordless Mouse
(90147) The pointer moves but then reverts to its previous location when you move the AirLiner wireless slate’s cordless mouse across the workspace. | 26-Nov-07 |
| Problems Connecting Your AirLiner WS 100 Wireless Slate
(90141) The connection between your AirLiner wireless slate and the computer isn’t working properly, even though you’ve connected them successfully. | 23-Nov-07 |
| Reestabling a Bluetooth Wireless Connection to an AirLiner WS100 Wireless Slate
(90343) This article describes how to reestablish a Bluetooth wireless connection to an AirLiner wireless slate. | 19-Nov-07 |
| Pairing Unsuccessful Message Appears When Connecting a Computer and an AirLiner Wireless Slate
(90146) You see a "pairing unsuccessful" message when you try to establish a connection between your computer and the AirLiner wireless slate. | 19-Nov-07 |
| Pointer Won’t Move to Another AirLiner Wireless Slate Display When Using Multiple Displays
(90162) You can't move the pointer from one AirLiner wireless slate display to another when the connected computer is linked to multiple displays. | 13-Nov-07 |
| AirLiner Wireless Slate’s Function Buttons Stop Working
(90161) The AirLiner wireless slate’s function buttons may not work correctly if you customize the settings for the tethered pen, cordless mouse or the function buttons. | 13-Nov-07 |
| Pointer Reverts to Its Previous Location When You Move the AirLiner Wireless Slate’s Pen Tip Across the Workspace
(90148) The pointer moves but then reverts to its previous location when you move the tip of the AirLiner wireless slate’s pen across the workspace. | 12-Nov-07 |
| The AirLiner Wireless Slate Turns Off Unexpectedly
(77540) The battery status bubble no longer appears when an AirLiner slate is low on power. | 9-Nov-07 |
| SMART Board Software 9.0 Stops Responding in Non-Projected Mode
(77995) If you press the SMART Keyboard button on the pen tray and your SMART product is in non-projected mode, SMART Board software crashes. | 30-Oct-07 |
| AirLiner Wireless Slate’s Pen Stops Working
(90104) AirLiner wireless slate's pen stops working when you customize the settings for the pen, mouse or function buttons. | 26-Oct-07 |
| AirLiner Wireless Slate’s Power Indicator Flashes Slowly
(90138) The AirLiner wireless slate’s Power indicator flashes slowly. The battery's charge is low and will soon be insufficient to power the slate. | 26-Oct-07 |
| AirLiner Wireless Slate’s Function Buttons Don’t Work Properly
(90103) | 26-Oct-07 |
| AirLiner Wireless Slate’s Cordless Mouse Buttons Don’t Work Properly
(90098) | 26-Oct-07 |
| AirLiner Wireless Slate’s Cordless Mouse Doesn’t Work
(90099) The AirLiner wireless slate’s cordless mouse stops working properly. | 26-Oct-07 |
| Difficult to Select or Draw Anything With the AirLiner Wireless Slate’s Tethered Pen
(90144) It's difficult to select or draw anything with the AirLiner wireless slate’s tethered pen because you have to press so hard. | 26-Oct-07 |
| Difficult to Double-Click on the AirLiner Wireless Slate
(90143) It is difficult to double-click buttons and other program components on the AirLiner wireless slate. | 26-Oct-07 |
| Difficult to Click on the AirLiner Wireless Slate
(90142) It’s difficult to click buttons and other program components on the AirLiner wireless slate. | 26-Oct-07 |
| AirLiner Wireless Slate’s Power Indicator Glows Briefly and Turns Off
(90139) When you press the AirLiner wireless slate’s Power button, the Power indicator glows steadily for two to five seconds and then turns off. | 26-Oct-07 |
| AirLiner Wireless Slate’s Tethered Pen Selects Everything or Won't Stop Drawing
(90140) The AirLiner wireless slate’s tethered pen selects everything or won't stop drawing because the pen tip is too sensitive. | 26-Oct-07 |
| Your Computer Stops Responding When You Insert Your AirLiner Slate's Bluetooth Adapter
(94293) When you use the AirLiner slate’s Bluetooth Mini USB adapter with the Windows Vista operating system, your computer stops responding. | 25-Oct-07 |
| Windows Security Dialog Boxes Appear When Installing Bluetooth Adapter for AirLiner Wireless Slate
(94298) When you install the software for the AirLiner slate’s Bluetooth Mini USB adapter on a Windows Vista operating system, the Windows Security dialog box interrupts the software installation. | 25-Oct-07 |
| You Have to Connect Your AirLiner Slate Every Time You Restart Your Computer
(96731) If you press the Connect button located on the bottom of your AirLiner
slate, you lose your slate’s connection to the computer, and you must reconnect your AirLiner slate. | 12-Oct-07 |