Bridgit™ conferencing software

version 3 (Windows)


Troubleshooting articles

Document NameRev Date
pdfSMART Products Suitable for People with Disabilities
(77823) Most SMART products fully comply with Section 508 of the Rehabilitation Act of the United States.
2-Nov-09
pdfThe Windows XP SP2 Operating System Interrupts the Installation of a SMART Software Product
(77681) When you’re installing a SMART software product on the Windows XP SP2 operating system, a dialog box appears informing you that the installation was interrupted.
2-Nov-09
pdfUnable to Connect to the Bridgit Software Server (Client Side)
(99567) You’re unable to connect to the Bridgit software server, and it’s your Bridgit software client (not the server) that’s causing the issue.
20-Oct-09
pdfYou're Unable to Connect to SMART Bridgit Server Using Safari 4
(140846) After you use Safari Internet browser to download and install SMART Bridgit software, you’re unable to connect to the SMART Bridgit Server or to join a meeting from an e-mail invitation.
2-Oct-09
pdfYou're Unable to Use Your SMART Hub SE240 to Join or Create a Bridgit Conference
(135832) You’re unable to use your SMART Hub SE240 to join or create a Bridgit conference.
20-May-09
pdfYou're Unable to Create a Bridgit Conference
(135508) When you connect to a different Bridgit server, you’re unable to create a conference.
6-May-09
pdfNothing Happens After You Complete the Download Page Form
(84809) One or more programs on your computer have pop-up blockers.
19-Mar-09
pdfTroubleshooting Bridgit Network Latency
(127952) When your clients use Bridgit conferencing software, the program is slow or unresponsive.
14-Aug-08
pdfA White Border Appears When You’re Sharing Your Desktop in Bridgit Conferencing Software
(125678) The ink recognition border that you'd see When drawing while sharing your desktop, a white border occasionally flashes on your SMART Board™ interactive whiteboard.
21-May-08
pdfParticipants Are Unable to Hear You in a Bridgit Software Conference
(122895) Set up your audio devices, enable your microphone, and rejoin the conference if your microphone is open for an hour or longer.
14-Mar-08
pdfOptimizing Bridgit Conferencing Software Audio Quality
(122487) Audio in Bridgit software conferences breaks up or is distorted, even though the Bridgit conferencing software session is running on a fast network connection.
4-Mar-08
pdfUnable to Connect to the Bridgit Software Server (Server Side)
(99569) Bridgit software clients are unable to connect to the Bridgit software server, and it’s the server (not the client) that’s causing the issue.
11-Dec-07
pdfOpenSSL.exe Error Message Appears When Installing or Starting Bridgit Software Services
(117839) Install Bridgit software 3.3. Your license for Bridgit software 2.x or 3.0–3.2 is compatible with version 3.3.
6-Dec-07
pdfE-mail Invitations Don't Work in Bridgit Conferencing Software
(99796) If you’re working with a Windows operating system, make Outlook your default e-mail program. If you’re working with a Mac operating system, make Mail software your default e-mail program.
13-Nov-07
pdfProblem With Bridgit Services Server Setup
(78008) You are experiencing difficulties with the Bridgit software server setup.
9-Nov-07
pdfUnable to Create or Join Bridgit Software Conferences
(99312) Bridgit software clients are unable to create or join conferences on the Bridgit software server, but they can connect to the server.
30-Oct-07
pdfYou Can Create Bridgit Software Log Files for Server and Client Computers
(99558)
16-Oct-07
pdfYou Experience Response Time Delays During Bridgit Software Conferences
(99559) Configure your Bridgit software, server hardware and conference setup to improve response times.
16-Oct-07

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