Fax and telephone
When you call or fax technical support, we can respond more quickly if you can provide the following information:
- The product’s serial number and model number
- The software version that’s causing the problem (ie., Notebook software 9.5 SP3, SynchronEyes software 6.0 build 6.0.30.1)
- Your computer’s operating system and version (ie., Windows XP SP2, Mac OS X 10.4.6)
- A brief description of the problem, and any steps you’ve already taken to resolve it
- A brief description of any recent changes to your operating environment (ie., new computer, cable extensions, equipment move)
| Telephone: |
1.866.518.6791 (toll-free in Canada or the U.S.) or +1.403.228.5940 (all other countries) (Available 5:00 a.m. – 6:00 p.m. Mountain Time from Monday to Friday) |
| Fax: |
+1.403.806.1256 |
Other SMART contact numbers
Find SMART contact numbers for our sales offices and other business needs.
Feedback
We’re committed to improving our products, and welcome your comments and suggestions.
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Note: You may not receive a response to e-mails sent to these two addresses.