SMART Board™ for Flat-Panel Displays interactive overlay

200 series (Matisse)


Troubleshooting articles

Document NameRev Date
pdfSMART Products Suitable for People with Disabilities
(77823) Most SMART products fully comply with Section 508 of the Rehabilitation Act of the United States.		2-Nov-09
pdfYellow Paper Image Appears on the SMART Board Interactive Screen
(77614) When you touch the interactive screen to select an object, an image of a lined, yellow sheet of paper appears where the pointer should be.		15-May-09
pdfInteractive Screen Goes Blank after a Period of Inactivity
(77708) The screen goes blank after a period of inactivity.		10-Dec-07
pdfConsider a 16 by 9 Video Card for Your Interactive Overlay
(77608) Consider a 16:9 video card for your computer if you have an Actalyst or SMART Board for Flat-Panel Displays interactive overlay.		10-Dec-07
pdfUsing Speakers with Your Interactive Overlay
(77918) Using optional flat-panel display speakers with an interactive overlay		27-Nov-07
pdfSmall Gaps Appear when You Write on the Screen
(77816) There are small gaps in the digital ink lines when you write on the screen.		23-Nov-07
pdfUSB Devices Perform Poorly When Used with Streaming Media
(78180) USB devices attached to a USB 2.0 hub may perform poorly when streaming audio or video is running through the same hub.		9-Nov-07
pdfTouch Resolution for SMART Board for Flat-Panel Displays
(77915) What is touch resolution and what level is required?		9-Nov-07
pdfSMART Board Software 9.0 Stops Responding in Non-Projected Mode
(77995) If you press the SMART Keyboard button on the pen tray and your SMART product is in non-projected mode, SMART Board software crashes.		30-Oct-07
pdfDon't Use Mr. Clean Magic Eraser or MagicWipe on Your SMART Board Interactive Whiteboard
(92814) If you use abrasive household cleaning products such as Mr. Clean Magic Eraser or MagicWipe on your SMART Board interactive whiteboard, ghosting may occur.		22-Oct-07
pdfPowerPoint Video Clips Don’t Display Correctly on the Interactive Whiteboard
(77922) A video clip played in PowerPoint on a laptop (as the main or the guest computer) doesn't display correctly on the interactive whiteboard screen, even though it appears correctly on the laptop.		12-Oct-07

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