Front Projection SMART Board™ interactive whiteboard

500 series

Solutions and answers

Troubleshooting articles
	A Pen Pointer Appears Instead of the Mouse Pointer (131882) When you touch your SMART Board interactive whiteboard’s screen, a pen pointer appears instead of the mouse pointer.
	Yellow Paper Image Appears on the SMART Board Interactive Screen (77614) When you touch the interactive screen to select an object, an image of a lined, yellow sheet of paper appears where the pointer should be.
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How-to articles
	Adjusting the Image with the UF55/UF55w Projector (133105) After you install the UF55/UF55w projector with a SMART Board 500 or 600 series interactive whiteboard, you must adjust the image alignment and focus.
	Adjusting Your Unifi 45 Projector's Image Alignment (126964) After you install a Unifi 45 projector with your SMART Board 500 or 600 series interactive whiteboard, you must adjust your projector’s image alignment and focus.
	Configuring a Room Control System for Use with Your Unifi 45 Projector (118925) You can externally manage projector settings by connecting a computer or room control system to the serial interface (RS-232) on the extended control panel (ECP) for the Unifi 45 projector.
	Connecting SMART’s USB Audio System Speakers Directly to Your Unifi 45 Projector (128093) The connection cable that comes with your SMART USB Audio system speakers has plugs that are incompatible with your Unifi 45 projector audio receptacles.
	Keeping the Writing Surface Clean on Your Front Projection SMART Board Interactive Whiteboard (77938) This document describes how to keep the writing surface clean on your SMART Board interactive whiteboard.
	Mounting SMART Board Interactive Whiteboard Systems and UF55 Projectors on a Back Board (135075) This document provides instructions for mounting your SMART Board interactive whiteboard system on walls with uneven surfaces or walls with irregular stud or unsuitable studs.
	Replacing Your Unifi 45 Projector Lamp (129338) This document contains instructions for removing your Unifi 45 projector from its boom, removing the old lamp, installing a new lamp, replacing the projector on its boom, and resetting the lamp timer.
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Fast Track Support Flowcharts
	SMART Board 500 Series Interactive Whiteboard Ready Light Is Flashing Red and Green (118027)
	SMART Board 500 Series Interactive Whiteboard Ready Light Is Green but Unit is Not Functioning (118025)
	SMART Board 500 Series Interactive Whiteboard Ready Light Is Not On (118026)

Technical bulletins
	All technical bulletins

Product documentation

Product guides and quick references
	SMART Board 500 Series Interactive Whiteboard Setup with USB Cable Quick Reference Guide (1365) The instructions below are for the SMART Board interactive whiteboard 500 series and apply to both desktop and laptop computers.
	SMART Board 500 Series Setup Instructions (1247) Textless instructions to set up a SMART Board 540, 560 or 580 interactive whiteboard.
	All product guides and quick references

Product specifications
	SMART Board 540 Interactive Whiteboard Specifications (150) Specifications – Model 540
	SMART Board 560-580 Interactive Whiteboard Specifications (151) Specifications – Model 560/580
	All product specifications

Product CAD drawings
	SMART Board 540 Interactive Whiteboard CAD Drawing (404)
	SMART Board 560 Interactive Whiteboard CAD Drawing (407)
	SMART Board 580 Interactive Whiteboard CAD Drawing (410)
	All product CAD drawings

Warranty and License
	All warranty and License

Accessory documentation

Parts Diagrams (Part Numbers)
	All parts Diagrams (Part Numbers)

Accessory guides
	Floor Stand Setup Instructions (FS570/FS575) (243) Textless instructions for setting up the floor stand for your SMART Board 540, 560 or 580 interactive whiteboard.
	Parts Kit for SMART Board 560 and 580 Interactive Whiteboards and UF55 Projectors Configuration and User's Guide (135092) Your UF55 projector parts kit enables you to combine the SMART UF55 projector with your SMART Board 580 or 560 interactive whiteboard to create a complete interactive whiteboard system.
	Parts Kit for SMART Board 560 and 580 Interactive Whiteboards and UF55 Projectors Installation Instructions (134836) Installation guide
	Unifi 45 Projector Retrofit Kit for SMART Board 500 Series Interactive Whiteboards Configuration and User's Guide (125960) Your Unifi 45 projector retrofit kit enables you to combine the SMART Unifi 45 projector with your SMART Board 580 or 560 interactive whiteboard to create a complete interactive whiteboard system.
	Unifi 45 Projector Retrofit Kit for SMART Board 500 Series Interactive Whiteboards Extended Connection Panel (ECP) Installation Template (127188) Part No. 99-00880-20 for UF45-580 and UF45-560. Template dimensions are very important. Ensure that you print to the dimensions specified on this template.
	Unifi 45 Projector Retrofit Kit for SMART Board 500 Series Interactive Whiteboards Projector Installation Template (129214) 99-00879-20 for UF45-580 and UF45-560. Template dimensions are very important. Ensure that you print to the dimensions specified on this template.
	Unifi 45 Projector Retrofit Kit for SMART Board 580 and 560 Interactive Whiteboards Textless Installation Instructions (127079) Textless guide (Part No. 99-00878-20 A0)
	All accessory guides

Accessory specifications
	Floor Stand for SMART Board 540, 560 and 580 Specifications (97) Specifications – Model FS540 and FS570
	GoWire SMART Board Software Auto-launch Cable Specifications (76019) Physical Specifications - Model USB-GW
	Parts Kit for SMART Board 560 and 580 Interactive Whiteboards and UF55 Projectors (135217) Physical Specifications - Model UF55-RFK-500
	Unifi 45 Projector Retrofit Kit for SMART Board 560 Interactive Whiteboards (UF45-560) Specifications (127449) Product Specifications
	Unifi 45 Projector Retrofit Kit for SMART Board 580 Interactive Whiteboards (UF45-580) Specifications (125961) Product specifications
	WC2 Wireless Serial Connection for SMART Board Interactive Whiteboards Specifications (101) Specifications – Model WC2
	All accessory specifications

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