Rear Projection SMART Board™ interactive whiteboard

3000i

Troubleshooting articles

Document Name		Rev Date
	SMART Products Suitable for People with Disabilities (77823) Most SMART products fully comply with Section 508 of the Rehabilitation Act of the United States.	2-Nov-09
	Yellow Paper Image Appears on the SMART Board Interactive Screen (77614) When you touch the interactive screen to select an object, an image of a lined, yellow sheet of paper appears where the pointer should be.	15-May-09
	The Touch Pad on Dell Inspiron Laptops Doesn’t Work with SMART Products (131276) The mouse control feature on a Dell Inspiron laptop computer doesn’t work when the laptop is connected to a SMART product.	19-Nov-08
	Interactive Screen Goes Blank after a Period of Inactivity (77708) The screen goes blank after a period of inactivity.	10-Dec-07
	Using Electrically Sensitive Medical Devices with SMART Interactive Products (79177) It’s safe to use a SMART interactive product if you have an electrically sensitive medical device, such as a cochlear implant, a pacemaker or a hearing aid.	28-Nov-07
	Orientation Procedure on Your SMART Product Has No Effect (78784) If the Enable Hover option is selected, SMART Board software can't save the new orientation.	28-Nov-07
	Small Gaps Appear when You Write on the Screen (77816) There are small gaps in the digital ink lines when you write on the screen.	23-Nov-07
	The Projected Image is the Wrong Size on the SMART Board Interactive Whiteboard (77914) The projected image on your interactive whiteboard is too large/small.	9-Nov-07
	The Projected Image Flickers on the SMART Board Interactive Whiteboard (77913) The projected image appears to shimmer/flicker on the interactive whiteboard.	9-Nov-07
	Ink Preferences Pane Missing in Mac OS X Operating Systems (78176) The Ink Preferences Window is missing from System Preferences in the Mac OS X operating system.	9-Nov-07
	SMART Board Software 9.0 Stops Responding in Non-Projected Mode (77995) If you press the SMART Keyboard button on the pen tray and your SMART product is in non-projected mode, SMART Board software crashes.	30-Oct-07
	Don't Use Mr. Clean Magic Eraser or MagicWipe on Your SMART Board Interactive Whiteboard (92814) If you use abrasive household cleaning products such as Mr. Clean Magic Eraser or MagicWipe on your SMART Board interactive whiteboard, ghosting may occur.	22-Oct-07
	PowerPoint Video Clips Don’t Display Correctly on the Interactive Whiteboard (77922) A video clip played in PowerPoint on a laptop (as the main or the guest computer) doesn't display correctly on the interactive whiteboard screen, even though it appears correctly on the laptop.	12-Oct-07

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