SMART Notebook software

version 6 (Mac)


Troubleshooting articles

Document NameRev Date
pdfSMART Products Suitable for People with Disabilities
(77823) Most SMART products fully comply with Section 508 of the Rehabilitation Act of the United States.
2-Nov-09
pdfGallery Essentials Doesn't Install
(140129) When you customize SMART Notebook using SMART Install Manager and then deploy the software using Apple Remote Desktop or a software deployment program, Gallery Essentials doesn't install correctly.
17-Sep-09
pdfText and Objects Don't Appear When You Open Your SMART Notebook File
(125681) Text and objects in a SMART Notebook file you created on one computer don’t appear as expected when you open the file on another computer.
2-Sep-09
pdfYou're Unable to Use the SMART Notebook Software Pen Tool in Parallels Desktop
(114378) When you write with a Pen tool on your SMART Board interactive whiteboard in a Parallels Desktop for Mace window, the pen’s movement is registered as a mouse click, not as digital ink.
15-May-09
pdfCorrecting Registry or System Preferences File Issues
(135245) The SMART Board drivers registry entries (in Windows operating systems) or system preferences file (in Mac OS X operating system software) can become corrupted.
27-Apr-09
pdfItems Appear as Gray Boxes in SMART Essentials for Educators and the Lesson Activity Toolkit
(127401) Interactive Gallery items from SMART Essentials for Educators or the Lesson Activity Toolkit either appear as a gray box, or are surrounded by a gray box.
25-Jun-08
pdfFlash Link In PDF from Notebook Software Doesn't Work
(78163) When you export a Notebook file containing Flash to PDF, the link to the Flash doesn't work.
11-Dec-07

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