SMART Notebook software

version 7 (Windows)


Troubleshooting articles

Document NameRev Date
pdfSMART Products Suitable for People with Disabilities
(77823) Most SMART products fully comply with Section 508 of the Rehabilitation Act of the United States.		2-Nov-09
pdfText and Objects Don't Appear When You Open Your SMART Notebook File
(125681) Text and objects in a SMART Notebook file you created on one computer don’t appear as expected when you open the file on another computer.		2-Sep-09
pdfText Position Changes When You Open a SMART Notebook File on a Different Computer
(79477) Use fonts that all computers and operating systems support, such as Times New Roman and Arial.		15-May-09
pdfCorrecting Registry or System Preferences File Issues
(135245) The SMART Board drivers registry entries (in Windows operating systems) or system preferences file (in Mac OS X operating system software) can become corrupted.		27-Apr-09
pdfSMART Meeting Pro Doesn’t Work Properly when Multiple Users Interact Simultaneously on Multiple Boards
(127818) When users interact on multiple interactive whiteboards simultaneously, unexpected behaviors can occur.		14-Jul-08
pdfItems Appear as Gray Boxes in SMART Essentials for Educators and the Lesson Activity Toolkit
(127401) Interactive Gallery items from SMART Essentials for Educators or the Lesson Activity Toolkit either appear as a gray box, or are surrounded by a gray box.		25-Jun-08
pdfFlash Link In PDF from Notebook Software Doesn't Work
(78163) When you export a Notebook file containing Flash to PDF, the link to the Flash doesn't work.		11-Dec-07
pdfInteractive Screen Goes Blank after a Period of Inactivity
(77708) The screen goes blank after a period of inactivity.		10-Dec-07
pdfImportant Security Update for SMART Board Software
(78011) There is a vulnerability in a file called GDIplus.dll that is distributed with both Microsoft software and software that runs on Windows operating systems, including some SMART Board software versions		23-Nov-07
pdfSMART Board Software 9.0 Stops Responding in Non-Projected Mode
(77995) If you press the SMART Keyboard button on the pen tray and your SMART product is in non-projected mode, SMART Board software crashes.		30-Oct-07

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