SMART Notebook software

version 8 (Mac)

Troubleshooting articles

Document Name		Rev Date
	SMART Products Suitable for People with Disabilities (77823) Most SMART products fully comply with Section 508 of the Rehabilitation Act of the United States.	2-Nov-09
	The Windows XP SP2 Operating System Interrupts the Installation of a SMART Software Product (77681) When you’re installing a SMART software product on the Windows XP SP2 operating system, a dialog box appears informing you that the installation was interrupted.	2-Nov-09
	Gallery Essentials Doesn't Install (140129) When you customize SMART Notebook using SMART Install Manager and then deploy the software using Apple Remote Desktop or a software deployment program, Gallery Essentials doesn't install correctly.	17-Sep-09
	Text and Objects Don't Appear When You Open Your SMART Notebook File (125681) Text and objects in a SMART Notebook file you created on one computer don’t appear as expected when you open the file on another computer.	2-Sep-09
	Text Position Changes When You Open a SMART Notebook File on a Different Computer (79477) Use fonts that all computers and operating systems support, such as Times New Roman and Arial.	15-May-09
	You're Unable to Use the SMART Notebook Software Pen Tool in Parallels Desktop (114378) When you write with a Pen tool on your SMART Board interactive whiteboard in a Parallels Desktop for Mace window, the pen’s movement is registered as a mouse click, not as digital ink.	15-May-09
	Correcting Registry or System Preferences File Issues (135245) The SMART Board drivers registry entries (in Windows operating systems) or system preferences file (in Mac OS X operating system software) can become corrupted.	27-Apr-09
	Nothing Happens After You Complete the Download Page Form (84809) One or more programs on your computer have pop-up blockers.	19-Mar-09
	Items Appear as Gray Boxes in SMART Essentials for Educators and the Lesson Activity Toolkit (127401) Interactive Gallery items from SMART Essentials for Educators or the Lesson Activity Toolkit either appear as a gray box, or are surrounded by a gray box.	25-Jun-08
	Flash Link In PDF from Notebook Software Doesn't Work (78163) When you export a Notebook file containing Flash to PDF, the link to the Flash doesn't work.	11-Dec-07
	Some Bluetooth-Enabled Cellular Phones Can Send Text Messages to a SMART Interactive Product through a Mac Computer (78193) Some Bluetooth-enabled cellular phones are able to initiate pairings with AirLiner host Mac computers and broadcast short message service (SMS) text messages to the Mac, which are then displayed.	10-Dec-07
	Opening SMART Board Software Automatically on Mac Computers (117416) SMART Board software doesn't open automatically or doesn’t open correctly when you log on to your computer.	30-Nov-07
	Notebook Software Stops Responding When You Drag Objects (77795) If you have Mac OS X v10.3 with Java v1.4.2 Update 1 or higher, Notebook software may stop responding when you drag objects around the page.	9-Nov-07
	Refresh Problem when Launching SMART Keyboard with SMART Board Software 8.1.3 for Mac Operating Systems (77812) A refresh problem occurs in a dialog box that appears when you launch the SMART Keyboard.	9-Nov-07

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