SMART Notebook software

version 8 (Windows)


Troubleshooting articles

Document NameRev Date
pdfSMART Products Suitable for People with Disabilities
(77823) Most SMART products fully comply with Section 508 of the Rehabilitation Act of the United States.		2-Nov-09
pdfThe Windows XP SP2 Operating System Interrupts the Installation of a SMART Software Product
(77681) When you’re installing a SMART software product on the Windows XP SP2 operating system, a dialog box appears informing you that the installation was interrupted.		2-Nov-09
pdfText and Objects Don't Appear When You Open Your SMART Notebook File
(125681) Text and objects in a SMART Notebook file you created on one computer don’t appear as expected when you open the file on another computer.		2-Sep-09
pdfText Position Changes When You Open a SMART Notebook File on a Different Computer
(79477) Use fonts that all computers and operating systems support, such as Times New Roman and Arial.		15-May-09
pdfCorrecting Registry or System Preferences File Issues
(135245) The SMART Board drivers registry entries (in Windows operating systems) or system preferences file (in Mac OS X operating system software) can become corrupted.		27-Apr-09
pdfNothing Happens After You Complete the Download Page Form
(84809) One or more programs on your computer have pop-up blockers.		19-Mar-09
pdfSMART Meeting Pro Doesn’t Work Properly when Multiple Users Interact Simultaneously on Multiple Boards
(127818) When users interact on multiple interactive whiteboards simultaneously, unexpected behaviors can occur.		14-Jul-08
pdfItems Appear as Gray Boxes in SMART Essentials for Educators and the Lesson Activity Toolkit
(127401) Interactive Gallery items from SMART Essentials for Educators or the Lesson Activity Toolkit either appear as a gray box, or are surrounded by a gray box.		25-Jun-08
pdfImages in PNG Format Have a Black Background When Converted from a Notebook File to PDF Format
(78006) If you export a PNG image with a transparent background from Notebook		13-Dec-07
pdfFlash Link In PDF from Notebook Software Doesn't Work
(78163) When you export a Notebook file containing Flash to PDF, the link to the Flash doesn't work.		11-Dec-07
pdfInteractive Screen Goes Blank after a Period of Inactivity
(77708) The screen goes blank after a period of inactivity.		10-Dec-07
pdfCan’t Write over Adobe Reader 6 or 7 files when Using SMART Board Software 8 or 9.0.x
(77603) You can't write over Adobe Reader 6 or 7 files when using SMART Board software versions 8 or 9.0.x.		10-Dec-07
pdfSMART Board Software Installation Displays Incorrect Space Requirements
(77617) During a customized installation of SMART Board software 9.0.1.57, the space requirements for the options you choose to install appear incorrectly.		10-Dec-07
pdfImportant Security Update for SMART Board Software
(78011) There is a vulnerability in a file called GDIplus.dll that is distributed with both Microsoft software and software that runs on Windows operating systems, including some SMART Board software versions		23-Nov-07
pdfCan’t Open a Notebook File Saved with Notebook
(77980) Error message: Can't open the file. If it's from a newer version of Notebook software, try saving it as a version 9 document. (0xc00cee22 - Unknown error 0xC00CEE22).		14-Nov-07
pdfUnable to Uninstall Version 8 during Installation of SMART Board Software 9
(77917) Error: "We are unable to uninstall the 8.x software. You must do the uninstall yourself."		9-Nov-07
pdfYou Cannot Create a New Speller Category with the Same Name as a Previously Deleted Category
(77985) Error message: "The category could not be created. You may not have permissions to write to the Speller's media directory."		9-Nov-07
pdfSMART Board Software 9.0 Stops Responding in Non-Projected Mode
(77995) If you press the SMART Keyboard button on the pen tray and your SMART product is in non-projected mode, SMART Board software crashes.		30-Oct-07

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