SMART Notebook software

versions 9.7 and 9.5 (Mac)


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SMART Board software 9.7

Solutions and answers

Troubleshooting articles
pdf Orientation Procedure on Your SMART Product Has No Effect
(78784) If the Enable Hover option is selected, SMART Board software can't save the new orientation.
pdf Text Position Changes When You Open a SMART Notebook File on a Different Computer
(79477) Use fonts that all computers and operating systems support, such as Times New Roman and Arial.
pdf The Handwriting Recognition Language in SMART Notebook Software 10 Is Different than Your Mac Operating System Software’s Language
(124279) SMART Notebook software’s handwriting recognition language doesn’t change when you change your operating system software’s language.
pdf Yellow Paper Image Appears on the SMART Board Interactive Screen
(77614) When you touch the interactive screen to select an object, an image of a lined, yellow sheet of paper appears where the pointer should be.
pdf You're Unable to Install Notebook Software 10 because Your Computer Detects SMART Board Software 9.7
(125841) In certain circumstances, if you remove SMART Board software 9.7, your computer still detects it and prevents you from installing Notebook software 10.
pdf You're Unable to Open SMART Notebook Software
(102097) You’re unable to open your SMART Notebook files. A blank window opens or an error message appears.
  All troubleshooting articles

How-to articles
pdf Configuring Notebook Software to Access an Essentials for Educators Gallery on a Shared Network
(96765) This article describes how to configure Notebook software to access an Essentials for Educators Gallery that’s stored on a shared network drive.
pdf Determining Your SMART Notebook Software Version
(78171) How to determine which version of SMART Notebook software is installed on your computer.
pdf Downloading Gallery Categories in Notebook Software 9.x and 10.x
(96758) Use the Notebook software update feature to automatically download Gallery categories.
pdf What's New in SMART Board Software 9.7 Service Pack 2
(118929) SMART Board software 9.7 (SP2) includes improved reliability and performance on Mac OS X 10.5 Leopard operating system software.
  All how-to articles

Fast Track Support Flowcharts
pdf Notebook Software Flowchart: Is the Software Working Correctly?
(115571) Use this product flowchart to help you resolve difficulties with Notebook Software.

Product documentation

Product guides and quick references
pdf New Features in SMART Board Software Version 9.7
(97061) SMART Board software version 9.7 combines the improvements introduced in version 9.5 service packs with a variety of new and enhanced features to help you create, present and manage digital content.
pdf SMART Board Software 9.7 Service Pack 2 for Mac Computers - Release Notes
(121497) This document summarizes service pack 2 (SP2) updates to SMART Board™ software 9.7 for Mac operating systems, which includes support for Mac OS X 10.5 (Leopard) operating systems.
pdf SMART Board Software Version 9.7: Features and Functions for Macintosh Computers
(96745) A Quick Reference of Features and Functions Version 9.7 (May 2007)
pdf SMART Board Start Center for Mac Computers Quick Reference
(1394) Start Center is a compact, movable toolbar that features your most frequently used SMART Board features and applications.
  All product guides and quick references

Note: Versions 9.7 and  9.5 now include an improved and comprehensive Help file. As a result, we will no longer update the SMART Board Software User’s Guide.

Order SMART Board software on CD.

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