SMART Notebook software

versions 9.7 and 9.5 (Mac)

Get download

SMART Board software 9.7

Solutions and answers

Troubleshooting articles
	Notebook Software Files Don't Open (102097) You’re no longer able to open your Notebook software files. A blank window opens or an error message appears.
	Text Position Changes When Opening Notebook Files on a Different Computer (79477) To avoid this problem, use fonts that all computers and operating systems support, such as Times New Roman and Arial.
	Yellow Paper Image Appears on Interactive Screen (77614) When you touch the interactive screen surface to select an object, an image of a lined, yellow sheet of paper appears where the pointer should be.
	You're Unable to Install Notebook Software 10 because Your Computer Detects SMART Board Software 9.7 (125841) In certain circumstances, if you remove SMART Board software 9.7, your computer still detects it and prevents you from installing Notebook software 10.
	All troubleshooting articles

How-to articles
	Configuring Notebook Software to Access an Essentials for Educators Gallery on a Shared Network (96765) This article describes how to configure Notebook software to access an Essentials for Educators Gallery that’s stored on a shared network drive.
	Downloading Gallery Categories in Notebook Software 9.x (96758) Use the Notebook software update feature to automatically download Gallery categories.
	How To Determine Your SMART Board Software Version (78171) How to determine which version of SMART Notebook software is installed on your computer.
	What's New in SMART Board Software 9.7 Service Pack 2 (118929) SMART Board software 9.7 (SP2) includes improved reliability and performance on Mac OS X 10.5 Leopard operating system software.
	All how-to articles

Fast Track Support Flowcharts
	Notebook Software Flowchart: Is the Software Working Correctly? (115571) Use this product flowchart to help you resolve difficulties with Notebook Software.

Product documentation

Product guides and quick references
	New Features in SMART Board Software Version 9.7 (97061) SMART Board software version 9.7 combines the improvements introduced in version 9.5 service packs with a variety of new and enhanced features to help you create, present and manage digital content.
	Release Notes for SMART Board Software 9.7 Service Pack 2 for Mac Computers (121497) This document summarizes service pack 2 (SP2) updates to SMART Board™ software 9.7 for Mac operating systems, which includes support for Mac OS X 10.5 (Leopard) operating systems.
	SMART Board Software Version 9.7: Features and Functions for Macintosh Computers (96745) A Quick Reference of Features and Functions Version 9.7 (May 2007)
	SMART Board Start Center for Mac Computers Quick Reference (1394) Start Center is a compact, movable toolbar that features your most frequently used SMART Board features and applications.
	All product guides and quick references

Note: Versions 9.7 and 9.5 now include an improved and comprehensive Help file. As a result, we will no longer update the SMART Board Software User’s Guide.

Order SMART Board software on CD.

Search support

Search the support site

Search by document number

Quick links