SMART Notebook software

versions 9.7 and 9.5 (Windows)


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SMART Board software version 9.7  
   

Solutions and answers

Troubleshooting articles
pdf Computer Restarts or Exits Unexpectedly when Printing from Notebook Software 9.7
(99415) When you print from Notebook software your computer automatically restarts, an error message appears, and a blue screen appears with a Stop 0x0000007f error message.
pdf Notebook Software Files Don't Open
(102097) You’re no longer able to open your Notebook software files. A blank window opens or an error message appears.
pdf Text Position Changes When Opening Notebook Files on a Different Computer
(79477) To avoid this problem, use fonts that all computers and operating systems support, such as Times New Roman and Arial.
  All troubleshooting articles

How-to articles
pdf Configuring Notebook Software to Access an Essentials for Educators Gallery on a Shared Network
(96765) This article describes how to configure Notebook software to access an Essentials for Educators Gallery that’s stored on a shared network drive.
pdf Downloading Gallery Categories in Notebook Software 9.x
(96758) Use the Notebook software update feature to automatically download Gallery categories.
  All how-to articles

Fast Track Support Flowcharts
pdf Notebook Software Flowchart: Is the Software Working Correctly?
(115571) Use this product flowchart to help you resolve difficulties with Notebook Software.

Product documentation

Product guides and quick references
pdf New Features in SMART Board Software Version 9.7
(97061) SMART Board software version 9.7 combines the improvements introduced in version 9.5 service packs with a variety of new and enhanced features to help you create, present and manage digital content.
pdf SMART Board Software 9.7 for the Windows Operating System Features and Functions
(96743) A Quick Reference of Features and Functions Version 9.7
pdf SMART Board Software 9.7 Installation Guide for System Administrators
(97521) Windows operating systems
pdf SMART Board Start Center for Windows Computers Quick Reference
(1395) Start Center is a compact, movable toolbar that features your most frequently used SMART Board features and applications.
  All product guides and quick references

Note: Versions 9.7 and 9.5 now include an improved and comprehensive Help file. As a result, we will no longer update the SMART Board Software User’s Guide.

Order SMART Board software on CD. 

ATTENTION: Please note that SMART Notebook Software is permitted only for use on SMART products. Use of the SMART Notebook Software is subject to the terms and conditions of the Software End User License Agreement. SMART Notebook Software may NOT be used on competitive products without a valid license from SMART. SMART actively monitors the use of its products to ensure it is in compliance with the product’s terms of use and will take appropriate actions where inconsistencies exist.

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