SMART Notebook software

versions 9.7 and 9.5 (Windows)


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SMART Board software version 9.7  
   

Solutions and answers

Troubleshooting articles
pdf Computer Restarts or Exits Unexpectedly when Printing from Notebook Software 9.7
(99415) When you print from Notebook software your computer automatically restarts, an error message appears, and a blue screen appears with a Stop 0x0000007f error message.
pdf Text Position Changes When You Open a SMART Notebook File on a Different Computer
(79477) Use fonts that all computers and operating systems support, such as Times New Roman and Arial.
pdf You're Unable to Open SMART Notebook Software
(102097) You’re unable to open your SMART Notebook files. A blank window opens or an error message appears.
  All troubleshooting articles

How-to articles
pdf Configuring SMART Notebook to Access a Gallery on a Shared Network Drive
(96765) This article describes how to configure SMART Notebook to access an Essentials for Educators Gallery that’s stored on a shared network drive.
pdf Determining Your SMART Notebook Software Version
(78171) How to determine which version of SMART Notebook software is installed on your computer.
pdf Downloading Gallery Categories in SMART Notebook
(96758) Use the SMART Notebook software update feature to automatically download Gallery categories.
pdf Running the Cleanup Utility Before Installing New SMART Software
(77598) When you install a new version of SMART software, old SMART software files remain on your computer after you remove earlier versions of the software using the Windows Add or Remove Programs tool.
  All how-to articles

Fast Track Support Flowcharts
pdf Notebook Software Flowchart: Is the Software Working Correctly?
(115571) Use this product flowchart to help you resolve difficulties with Notebook Software.

Product documentation

Product guides and quick references
pdf New Features in SMART Board Software Version 9.7
(97061) SMART Board software version 9.7 combines the improvements introduced in version 9.5 service packs with a variety of new and enhanced features to help you create, present and manage digital content.
pdf SMART Board Software 9.7 for the Windows Operating System Features and Functions
(96743) A Quick Reference of Features and Functions Version 9.7
pdf SMART Board Software 9.7 Installation Guide for System Administrators
(97521) Windows operating systems
pdf SMART Board Start Center for Windows Computers Quick Reference
(1395) Start Center is a compact, movable toolbar that features your most frequently used SMART Board features and applications.
  All product guides and quick references

Note: Versions 9.7 and 9.5 now include an improved and comprehensive Help file. As a result, we will no longer update the SMART Board Software User’s Guide.

ATTENTION: Please note that SMART Notebook Software is permitted only for use on SMART products. Use of the SMART Notebook Software is subject to the terms and conditions of the Software End User License Agreement. SMART Notebook Software may NOT be used on competitive products without a valid license from SMART. SMART actively monitors the use of its products to ensure it is in compliance with the product’s terms of use and will take appropriate actions where inconsistencies exist.

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