SMART Podium interactive pen display (formerly Sympodium)

DT770

Solutions and answers

Troubleshooting articles
	A Pen Pointer Appears Instead of the Mouse Pointer (131882) When you touch your SMART Board interactive whiteboard’s screen, a pen pointer appears instead of the mouse pointer.
	Orientation Procedure on Your SMART Product Has No Effect (78784) If the Enable Hover option is selected, SMART Board software can't save the new orientation.
	Sympodium ID250 and DT770 Interactive Pen Displays Flicker or Display Nothing (77991) The screen on your Sympodium ID250 or DT770 interactive pen display is black or flickers, but the display appears properly if you attach the Video OUT port to a device such as a monitor or projector.
	Top Technical Tips (129043) This document links you with solutions to issues you might experience with SMART products. If you don’t find the resolution to your issue in the following list, search our online Knowledge Base.
	Yellow Paper Image Appears on the SMART Board Interactive Screen (77614) When you touch the interactive screen to select an object, an image of a lined, yellow sheet of paper appears where the pointer should be.
	All troubleshooting articles

How-to articles
	Cleaning your Interactive Screen (77590) How to clean the surface of your Rear-Projection SMART Board interactive whiteboard, SMART Board for Flat-Panel Displays interactive overlay, Sympodium Product or and Actalyst interactive overlay.
	Determining the Serial Number for a Sympodium Interactive Pen Display (84323) The serial number’s location and format depends upon which model of interactive pen display you have.
	Using Sympodium Interactive Pen Displays with Room Control Systems (121284) You can use the Sympodium DT770 and the ID250, ID350 and ID370 interactive pen displays as touch panel controllers for room control systems.
	All how-to articles

Fast Track Support Flowcharts
	Sympodium Interactive Pen Display Flowchart: Is There an Image on the Display? (115297) Use this product flowchart to help you resolve difficulties with your Sympodium interactive pen display's screen.

Technical bulletins
	All technical bulletins

Product documentation

Product guides and quick references
	Addendum to the Sympodium DT770 Interactive Pen Display Installation Guide (1191) This addendum contains information from the current manual that may not be included in your printed installation guide.
	Comparative Overview of SMART Sympodium Interactive Pen Display Models ID350, ID370 and DT770 (71821)
	Sympodium DT770 Interactive Pen Display Installation Guide (669) This guide describes how to install and use the DT770 with your computer and integrate the DT770 with a projector or monitor.
	All product guides and quick references

Product specifications
	Sympodium DT770 Interactive Pen Display Specifications (752) Specifications – Model DT770

Warranty and License
	All warranty and License

Accessory documentation

Parts Diagrams (Part Numbers)
	All parts Diagrams (Part Numbers)

Accessory guides
	Using the SMART USB Adapter (USB-ADP) (251) Use the SMART USB adapter to connect a USB-equipped laptop or an internal computer to a SMART Expression™ cabinet, Rear Projection SMART Board™, LightRaise™ or Sympodium™ unit.

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