SMART Podium interactive pen display (formerly Sympodium)

ID370

Solutions and answers

Troubleshooting articles
	A Pen Pointer Appears Instead of the Mouse Pointer (131882) When you touch your SMART Board interactive whiteboard’s screen, a pen pointer appears instead of the mouse pointer.
	Orientation Procedure on Your SMART Product Has No Effect (78784) If the Enable Hover option is selected, SMART Board software can't save the new orientation.
	Top Technical Tips (129043) This document links you with solutions to issues you might experience with SMART products. If you don’t find the resolution to your issue in the following list, search our online Knowledge Base.
	All troubleshooting articles

How-to articles
	Determining the Serial Number for a Sympodium Interactive Pen Display (84323) The serial number’s location and format depends upon which model of interactive pen display you have.
	Using Sympodium Interactive Pen Displays with Room Control Systems (121284) You can use the Sympodium DT770 and the ID250, ID350 and ID370 interactive pen displays as touch panel controllers for room control systems.
	All how-to articles

Fast Track Support Flowcharts
	Sympodium Interactive Pen Display Flowchart: Is There an Image on the Display? (115297) Use this product flowchart to help you resolve difficulties with your Sympodium interactive pen display's screen.

Product documentation

Product guides and quick references
	Comparative Overview of SMART Sympodium Interactive Pen Display Models ID350, ID370 and DT770 (71821)
	Comparison - SMART Podium ID422w, ID370 and ID350 Interactive Pen Display (139922) The SMART Podium enables you to connect your interactive pen display to a computer and projector. SMART Podium interactive pen displays are the perfect presentation tool.
	SMART Podium ID350 and ID370 Interactive Pen Display (formerly Sympodium) Installation Guide (71819) Part No. 99-007274-00 D0.
	SMART Podium ID370 and ID350 Interactive Pen Display (formerly Sympodium) Quick Connect Guide (71818) Textless instructions
	All product guides and quick references

Product specifications
	SMART Podium ID370 Interactive Pen Display Specifications (72123)

Warranty and License
	All warranty and License

Accessory documentation

Parts Diagrams (Part Numbers)
	All parts Diagrams (Part Numbers)

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