SMART Response interactive response system (formerly Senteo)

Senteo

Troubleshooting articles

Document Name		Rev Date
	SMART Products Suitable for People with Disabilities (77823) Most SMART products fully comply with Section 508 of the Rehabilitation Act of the United States.	2-Nov-09
	The SMART Response System Receiver Doesn't Work (115401) Your computer doesn’t recognize the SMART Response interactive response system, and the status light remains solid red on the receiver.	15-Oct-09
	Unable to Export Fractions in SMART Response (114250) When you export SMART Response question set results from a SMART Notebook file using the comma separated values (CSV) command, fractions change to dates.	15-Oct-09
	Activating Senteo Assessment Software (131895) Your Senteo software evaluation period has expired (or will expire soon) and you want to activate the software. However, you don’t know your license code, or you're experiencing other problems.	23-Dec-08
	The Grades on the Senteo Clickers Are Different than the Grades in Senteo Teacher (131011) Senteo firmware doesn’t support partial marks. The clickers treat all questions as being worth one point, whereas SMART Notebook and Senteo Teacher software allow you to award partial marks.	17-Nov-08
	You’re Unable to Use Your Senteo Interactive Response System with Your SMART Product (130898) Your computer’s operating system is unable to connect with your SMART product because it requires the appropriate SMART Board drivers.	6-Nov-08
	Unable to Obtain Accurate Results when Using More Than 15 Senteo Interactive Response System Remotes (124301) When a test is completed by the students, Notebook software indicates that some students didn’t answer all the questions. However, the remotes show that the students have answered them all.	23-Apr-08
	Responses from Senteo Interactive Response System Remotes Don’t Appear in Notebook Software Reports (101602) Responses submitted from hand held remotes (clickers) are missing from your Notebook™ software Results report. Responses from remote simulators appear in the reports correctly.	9-Nov-07
	The Senteo Interactive Response System: Frequently Asked Questions (115420)	6-Nov-07
	Multiple Senteo Interactive Response System Receivers Don’t Connect to the Network (112571) Additional Senteo interactive response system receivers don’t connect to the network when you install more than one receiver on your computer or interactive whiteboard system.	5-Nov-07

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