Sympodium™ interactive pen display

ID250

Solutions and answers

Troubleshooting articles
	Pointer Appears Too Far from the Tip of the Pen Tool on the Sympodium ID250 Pen Display (77797) When you press the interactive screen, the pointer or the digital ink appears at too great a distance from the tip of the pen tool.
	Sympodium ID250 and DT770 Interactive Pen Displays Flicker or Display Nothing (77991) The screen on your Sympodium ID250 or DT770 interactive pen display is black or flickers, but the display appears properly if you attach the Video OUT port to a device such as a monitor or projector.
	Yellow Paper Image Appears on Interactive Screen (77614) When you touch the interactive screen surface to select an object, an image of a lined, yellow sheet of paper appears where the pointer should be.
	All troubleshooting articles

How-to articles
	Cleaning your Interactive Screen (77590) How to clean the surface of your Rear-Projection SMART Board interactive whiteboard, SMART Board for Flat-Panel Displays interactive overlay, Sympodium Product or and Actalyst interactive overlay.
	All how-to articles

Fast Track Support Flowcharts
	Sympodium Interactive Pen Display Flowchart: Is There an Image on the Display? (115297) Use this product flowchart to help you resolve difficulties with your Sympodium interactive pen display's screen.

Technical bulletins
	All technical bulletins

Product documentation

Product guides and quick references
	Sympodium ID250 Interactive Pen Display Installation and User's Guide (670) This guide describes how to install, integrate and use the ID250 with your computer and projector (optional).
	Sympodium ID250 Interactive Pen Display Quick Connect Card (671) Textless instructions.

Product specifications
	Sympodium ID250 Interactive Pen Display Specifications (162) Specifications – Model ID250

Product CAD drawings
	Sympodium ID250 Interactive Lectern CAD Drawing (445) .dwg file
	Sympodium ID250 Interactive Lectern CAD Drawing (446) .dxf file
	Sympodium ID250 Interactive Lectern CAD Drawing (447)

Accessory documentation

Accessory guides
	Using the SMART USB Adapter (USB-ADP) (251) Use the SMART USB adapter to connect a USB-equipped laptop or an internal computer to a SMART Expression™ cabinet, Rear Projection SMART Board™, LightRaise™ or Sympodium™ unit.

Get software

SMART Notebook software
Windows | Mac | Linux

Search support

Search the support site

Search by document number

Quick links