SMART Sync classroom management software
(formerly SynchronEyes)

SynchronEyes 7 (Windows)

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SynchronEyes classroom management software version 7

Solutions and answers

Troubleshooting articles
	Students Are Unable to View the Website in Your Internet Block Exception Rule (139530) Web addresses that are too long and Web pages with subdomains and embedded links can cause a website to load slowly or to time out. Internal Web applications can experience similar issues.
	SynchronEyes Software 7.0 Network Bandwidth Usage Information (96728) SynchronEyes software uses minimal network bandwidth and has a low impact on existing networks.
	SynchronEyes Teacher-Station Software Closes Unexpectedly When Students Disconnect and Teacher Presses F5 (113002) The teacher’s computer stops responding or SynchronEyes teacher-station software closes unexpectedly after students disconnect and you press F5 to refresh the Thumbnails view.
	SynchronEyes Teacher-Station Software Closes Unexpectedly When You Disconnect Students (113003) The teacher’s computer stops responding or SynchronEyes teacher-station software closes unexpectedly when you right-click in the Thumbnails view, and then select Disconnect in the menu that appears.
	Top Technical Tips (129043) This document links you with solutions to issues you might experience with SMART products. If you don’t find the resolution to your issue in the following list, search our online Knowledge Base.
	You’re Unable to Use Fast User Switching (133328) A message appears stating that a recently installed program disabled the Welcome screen and Fast User Switching, and that you must uninstall the program to restore these features.
	All troubleshooting articles

How-to articles
	Activating SynchronEyes Software on Windows Vista Operating Systems (131755) You have to activate SynchronEyes 7.x each time you start SynchronEyes teacher-station software after restarting your computer.
	Running the Cleanup Utility Before Installing New SMART Software (77598) When you install a new version of SMART software, old SMART software files remain on your computer after you remove earlier versions of the software using the Windows Add or Remove Programs tool.
	Upgrading to SynchronEyes Software Version 7.0.2 Using MSI Commands (105709) This document provides instructions for upgrading SynchronEyes software version 6.x or 7.x to SynchronEyes software version 7.0.2 using MSI commands.
	Using SMART Sync or SynchronEyes Software on a Wireless LAN (77957) This document provides guidelines for using SMART Sync (formerly SynchronEyes software) on a wireless local area network (WLAN).
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Product documentation

Product guides and quick references
	SynchronEyes 7.0 Software Features and Functions (87309)
	SynchronEyes Classroom Management Software Version 7.0.2 User's Guide (89922)
	SynchronEyes Software Quiz Wizard Version 7.0 User's Guide (89870)
	SynchronEyes Software Version 7.0 Toolbars Quick Reference (89877)
	What's New in SynchronEyes 7.0 Software (87310)
	All product guides and quick references

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