Company Info

Executive Biographies

 To arrange an interview with a SMART executive, please contact the public relations department.

David A. Martin - Executive Chairman, Co-Founder
David is responsible for establishing and communicating the strategic direction of the company, as well as creating and maintaining corporate alliances and partnerships.

David is recognized worldwide as an expert in distance collaboration and is the author of a number of articles and papers on the subject of working and learning at a distance. He has a degree in applied mathematics, and is a founding member of the Calgary Council of Advanced Technologies (CCAT). He is also a member of the Society of Information Displays.

David is the named inventor on a number of U.S. patents and patent applications pending in the U.S. and around the world. David received the 2004 Canadian Advanced Technology Alliance (CATAAlliance) Award for Private Sector and Leadership in Advanced Technology in recognition of his outstanding technological innovation and corporate leadership.

Along with co-founder Nancy Knowlton, David received the TeleSpan Pace Award in 2006 which honors teleconferencing professionals who make more than a decade of contributions to the industry. As co-founders, David and Nancy received the 2005 Alberta Centennial Medal by the province’s Minister of Innovation and Science, in recognition of the impact their work in science and technology has had on innovation in Alberta, and honoring their outstanding achievements in making the province a better place to live, work and do business.

David is an industry leader with over 30 years' experience in high-technology management and development. David is the Chair of the Alberta Value-Added and Technology Commercialization Task Force and has served as a member of the expert panel on Canada's Role on International Science and Technology, part of the Prime Minister's Advisory Council on Science and Technology . He has been a member of the Leaders' Forum on Innovation and Commercialization organized by the Conference Board of Canada. He is also a member of the Board of Management of the Alberta Economic Development Authority.

For detailed biographical information and a photograph, please contact PR@smarttech.com, indicating your specific needs.

Nancy Knowlton - Chief Executive Officer, Co-Founder
Nancy focuses primarily on business development and strategic initiatives for the growth and development of SMART.

Recognized as one of Canada's top businesswomen, Nancy was the 1999 Canadian Woman Entrepreneur of the Year in the Export category, awarded by the Joseph L. Rotman School of Management at the University of Toronto and the Bank of Montreal. She and SMART co-founder David Martin were awarded the 1999 Prairies Region Technology Entrepreneur of the Year Award, sponsored by Ernst and Young, and a Manning Innovation Award in 2002.

Along with co-founder David Martin, Nancy received the TeleSpan Pace Award in 2006 which honors teleconferencing professionals who make more than a decade of contributions to the industry. As co-founders, David and Nancy received the 2005 Alberta Centennial Medal by the province’s Minister of Innovation and Science, in recognition of the impact their work in science and technology has had on innovation in Alberta, and honoring their outstanding achievements in making the province a better place to live, work and do business.

In 2002–2003, Nancy was one of the nine members of the independent commission that reviewed Alberta's basic education system and produced Every Child Learns, Every Child Succeeds. Additionally, Nancy has spoken around the world on the topic of the 21st Century Classroom...Today, sharing her perspectives on the successful integration strategies for interactive whiteboards in everyday teaching and learning.

Nancy has a diploma of collegial studies, a business administration degree with honors, and an MBA in marketing and finance. She completed her chartered accountant accreditation in Alberta. Prior to co-founding SMART, Nancy taught accounting and computer science for a year at a Canadian university before taking a position with an international accounting firm in Calgary. At the time of her departure, she was a senior audit manager.

In 2003, Nancy was awarded an honorary Doctor of Commerce degree from Saint Mary’s University in recognition of her many business accomplishments.

For detailed biographical information and a photograph, please contact PR@smarttech.com.

Tom Hodson - President and Chief Operating Officer
Tom is responsible for the day-to-day direction of SMART.

Tom is considered a thought leader in strategic management and is also recognized as one of Canada's top sales and marketing executives. He speaks frequently to corporate audiences on business strategy and a wide range of sales management and marketing topics. Tom joined SMART in 2006 from a consulting firm serving Fortune 500 companies specializing in the areas of strategic customer management, marketing and business integration. In his capacity as executive vice president and managing partner, he led large-scale projects in the areas of post-merger business integration, customer marketing and strategic account management. Tom has worked with a who’s who list of blue chip companies and his leadership has helped transform the efforts of numerous companies.

Tom spent 16 years at a well-known packaged goods company where he worked in a variety of roles from entry-level to the executive rank. He was widely recognized for his outstanding leadership skills and was consistently ranked in the top 5% of his peer group in North America. His business results reflect an ability to deliver strong growth in very complex and competitive environments.

He is the co-author of the well-respected business book entitled ‘A Blueprint for Winning with Today’s Customer’ which has received strong reviews across North America and the United Kingdom. He has been interviewed on both radio and television on business subjects, most recently on CBC, CITY TV and Inc. Magazine.

Tom holds a Master of Business Administration.

Drew Fitch - Vice President, Finance, and Chief Financial Officer

Drew leads the global financial operations of the company, including planning, financial reporting, accounting, tax and treasury.

Drew has held the position of CFO at three other Canadian companies, all of which were publicly traded. He comes to SMART from a technology holding company where he was originally senior vice president, finance, and CFO, and then appointed to the position of president and CEO. Prior to that, he worked for large air and truck transportation companies.

Drew is a chartered accountant and holds a Master of Business Administration and Bachelor of Science degrees. He has been a member of the Canadian Institute of Chartered Accountants since 1978.

Jeff Losch - Vice President, Legal

Jeff is responsible for all the legal affairs of the company and its subsidiaries, including its corporate, commercial and intellectual property matters.

Jeff joined SMART in September 2008 and brings 20 years of legal experience and a diverse skill set to SMART. He began his legal career in private practice, focusing on business law with a large law firm in Toronto, and then moved on to become an in-house lawyer at the Canadian subsidiary of a U.S. multinational corporation. Jeff comes to SMART from a publicly traded consumer electronics retailer, where he was a member of the executive team holding the role of senior vice president, secretary and general counsel. He is a member of the Law Society of Upper Canada. In addition to his law degree, Jeff holds an engineering degree with a minor in management and originally worked as a project engineer for a Calgary oil and gas company.

Mike Battistel - Vice President, Information Systems

Mike is responsible to plan, coordinate and oversee all IS activities and to provide strategic direction on the company’s information technology (IT) investments.

Mike joined SMART in 2008 and brings 30 years of IT and international business experience to SMART. An accomplished professional, he has developed and implemented strategies and governance processes to align IT investments with corporate strategy.

He has also developed complex business cases and negotiated outsourcing arrangements for numerous companies in the areas of infrastructure operations, software development and software support.

Battistel moves to SMART from an executive role as vice president of IT and CIO at an international auction firm. He holds a degree in psychology and has just completed a two-year term on the board of the Chief Information Officers Association of Canada.

He joins SMART at a time of high growth, when clear vision and strong leadership for the IS department will ensure the company’s continued success.

Bill Ciprick - Vice President, Strategy and Alliances

Bill is responsible for creating sustainable competitive advantage for SMART. He develops long-term strategies and relationships with third-party companies in order to continue to expand SMART’s offerings and activities.

Bill joined SMART in 2008, bringing with him extensive international business experience. He is a 17-year veteran of the largest consumer packaged-goods company in the world, where he held positions of increasing responsibility, including over six years at the executive level. His most recent role was vice president, sales, for one of the company’s divisions. Bill’s work experience has included licensing and acquisitions, marketing, sales, and the leadership of large partnerships and alliances. His strong business skills have been honed through increasingly challenging assignments. Bill has experience developing highly performing teams and leading complex and difficult business redesigns. He holds a bachelor’s degree in economics.

Sandra Coates - Vice President, Services

Sandra is responsible for the services group providing support to SMART’s customers. The group’s functions include customer support, technical support, training, order processing, testing and documentation.

Sandra joined SMART in 2006. She has more than 20 years of experience with various organizations in the areas of customer support, quality assurance, research and development, training, finance and IT. Sandra also brings strong international experience as she has implemented and managed support centers in several countries. During her extensive career, she has held various leadership positions including CIO, VP and general manager. Sandra is a member of the Association of Support Professionals and holds a bachelor of commerce degree.

Vaughn Keenan - Senior Vice President, Product Development

Vaughn oversees the conceptualization, design and creation of SMART's hardware products.

Vaughn joined SMART in 1996 as director of product management and was appointed to his current position in 1998.

Vaughn's career prior to joining SMART included engineering and management positions with several Canadian corporations. Vaughn has a BSc in electrical engineering and has also taken post-graduate courses in software engineering and large-scale integration.

Patrick Lelorieux - Vice President and General Manager, EMEA

Patrick leads all sales, marketing and services operations in Europe, Middle East and Africa, with a mandate to build the infrastructure to support anticipated high growth in the region while providing a superb level of customer support.

Patrick brings nearly 30 years of successful general management and international business experience to SMART. Since 2004, he has been VP for EMEA for a division of a major technology company. Prior to that, Patrick held positions of increasing executive responsibility with some of the world’s largest and most well-known technology companies. He holds a Bachelor of Science degree in electrical engineering and an MBA in marketing.

Brian McGurk - Vice President, People Services

Brian is responsible for the people services strategies and plans within the organization.

Brian joined SMART in 2007 with more than 15 years of senior and executive people management experience in a variety of different fast-paced and entrepreneurial environments ranging from airlines to wireless communications. Prior to joining SMART he served in the role of Vice President of Human Resources in the oil and gas service industry as well as the fuel cell industry where he was responsible for the development and implementation of strategic human resources services and programs. Brian holds a bachelor’s degree in human resources and political science and he is a Certified Human Resources Professional.

Patric Nagel - Vice President, North American Sales

Patric is responsible for driving overall sales growth for SMART’s products and services across North America.

An accomplished executive with deep sales expertise and diverse general management experience, Patric has delivered consistent top-line achievement. Patric has demonstrated success in team development and cross-functional project leadership in both stand-alone companies and large corporate mergers.

Prior to joining SMART in February 2007, Patric was vice president, sales with a leading brewery company. He also held executive or senior positions with well-known, brand-name companies across Canada. Patric has an MBA with a concentration in marketing and entrepreneurship and a Bachelor of Arts in economics and political studies. He also has certificates in strategic leadership and sales management and process design and implementation.

Dan Rodrigue - Vice President, Operations

Dan is responsible for the direction and day-to-day management of all plant and contract manufacturing operations, supply chain management, quality, facilities, health and safety, and security functions.

Dan joined SMART in 2007 after spending 20 years in the telecommunications industry where he held progressively more senior positions in production, process and test engineering, quality, product repair services, new product introduction and supply chain management. Earlier in his career Dan held sales and sales engineering positions in the oil and gas industry in Calgary and Edmonton. Dan holds a bachelor of science degree and an MBA.

Linda Thomas - Vice President, Marketing

Linda is responsible for overseeing the marketing of SMART’s products and solutions worldwide.

Linda joined SMART in 2007. Linda has 16 years of marketing, sales and business development experience with a skill set that combines both marketing and technology expertise. She holds a bachelor of mathematics degree with specialization in information systems from one of Canada’s top IT universities. Prior to joining SMART, Linda worked as the Director of Customer Marketing at a Fortune 500 company, where she led the development and deployment of all marketing strategies and programs to support a significant business unit. She has also held senior roles in strategy and planning, sales integration and development, and business development positions in a number of significant global companies.